Refund Policy

At MKCyber, your satisfaction is our priority. We want every purchase to be smooth, safe, and worry-free. Here’s how our refunds work:

1. Defective or Incorrect Items

If your product arrives damaged, defective, or not as ordered, contact us within 14 days of receiving it.

We will provide a full refund or replacement, hassle-free.

2. Refund Process

• Once we receive and verify the returned product, refunds will be processed within 14 days.
• Refunds will be issued using the same payment method used for the purchase, unless we agree otherwise.
• You’ll receive updates throughout the process so you always know the status of your refund.

3. Changed Mind

Due to international shipping logistics, returns for “changed mind” are generally not accepted.

Exceptional cases may be considered on a case-by-case basis—please contact us if needed.

4. Shipping Costs

• Original shipping costs are non-refundable (unless stated otherwise).
• Return shipping costs are normally the customer’s responsibility, unless agreed otherwise.

5. Customer Support

If you have questions or need assistance with a refund, our friendly team is here to help:

📧 Email: [info.mkcyber@gmail.com]