Refund Policy & Return Policy
Brand Name: Mkcyberr
Business Location: Based, Vanzago, Italy
Support Email: business@mkcyberr.com
Contact Form: available on [Contact Page]
REFUND & RETURN POLICY – Mkcyberr
At Mkcyberr, your satisfaction is our priority. Please read our return and refund policy carefully before placing your order.
1. Return Window
You have the right to request a return or refund within 14 days of receiving your order.
2. Eligibility Conditions
To be eligible for a return, your item must:
∙ Be in the same condition as received
∙ Be unworn and unused, with all original tags attached
∙ Be in its original packaging
3. How to Start a Return
To initiate a return, contact us at business@mkcyberr.com with:
∙ Your order number
∙ The reason for the return
∙ Photos of the item if it is defective or incorrect
We will respond within 2 business days with instructions. Do not send items back without contacting us first.
4. Return Shipping
∙ If the item is defective or incorrect: Mkcyberr covers the return shipping cost
∙ If the item does not meet return conditions: the return will not be accepted
5. Refunds & Replacement
Once your return request is reviewed and approved:
∙ You will receive a confirmation email with the outcome
∙ If approved, a replacement item will be shipped to you with a new tracking number sent via email
∙ If a refund is issued instead, it will be processed within 10 business days to your original payment method
6. Contact Us
Mkcyberr
Via Santo Stefano 3, 20043 Vanzago (MI), Italy
📧 business@mkcyberr.com
📞 +39 379 1927969